Although owning your home can bring great joy and pleasure to your life and that of your family, it also has some responsibilities. One of those is making sure that all of the major appliances and services are functioning properly in the home. Among your challenges is making sure the air conditioning repair and other services you require are performed by knowledgeable professionals who will fulfill the agreement you make.
It is best if you already have a regular service company for your air conditioner before it breaks down. However, if you have recently discovered that your unit is not operating properly and have no idea who to call, you need not despair. You can find a qualified person and then add the contact information to your list of contractors and other providers who help to keep your home in great shape.
Before you can start looking for a repair person, you need to know what type of unit that you are running. Do you have wall unit air conditioners in rooms throughout the home? Perhaps you have a central heat and air unit that works for the entire household at once. Whatever you have, write it down.
You should know the name of the company that manufactured it and the model number. In some cases, you may also have to have the serial number. Should you see one while you are getting the other info, go ahead and write it down. This will keep you from possibly having to go back later to find it again.
Additionally, you need to write down the information about what is going wrong with your system. Although you may think it will be impossible to forget, under the pressure of speaking to a customer service rep, people often do forget minute details.
You would be better off to make a list of signs you and others in your household have noticed regarding the air conditioning unit. For instance, was the performance beginning to drop recently or did it suddenly cease to work? You can also make notes regarding any sounds or smells that have resulted from the malfunction.
Call a few of the air conditioning repair service companies in your area and ask for a quote or consultation appointment. Let them know that you are speaking to others so you will get a straightforward answer in regards to rates.
While you are speaking to the people from each company, pay attention to how well you are treated. If you are uncomfortable or feel disrespected in any way, you can strike that business from your list. You may also be able to report a poor employee to the owner or manager of the company so they are aware that the person is costing them business contracts!
You can then decide between the companies that remain on your list and have them fix your air conditioner for you. Then, add their number to your contacts so you will be prepared in the future!